Terms and Conditions

PetCare VIP Terms and Conditions

1. Acceptance of Terms

By using PetCare VIP’s services, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

2. Services Offered

PetCare VIP provides pet transportation services throughout Mexico, the United States, Europe, and Latin America. Our services include, but are not limited to, the safe and secure transportation of dogs and cats. We prioritize the well-being of your pet throughout the entire journey.

3. Pet Health and Safety

It is your responsibility to ensure your pet is healthy and fit to travel. You must provide us with any necessary health certificates or documentation required by destination countries. We reserve the right to refuse service to pets that are not in suitable health condition for transport.

4. Liability

While we strive to provide the safest possible transportation for your pet, PetCare VIP is not liable for any loss, damage, or injury to your pet during transit, unless caused by our negligence. You acknowledge that pet transportation involves inherent risks.

5. Booking and Payment

Bookings are made through our website. Payment terms and procedures are outlined on the booking page. Failure to comply with payment terms may result in cancellation of your booking.

6. Cancellations

Cancellation policies are detailed on the booking page. Cancellations made within a certain timeframe may incur fees.

7. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of [State/Country].

8. Contact Us

For any questions or concerns, please contact us at [Phone Number] or [Email Address].

9. Amendments

PetCare VIP reserves the right to modify these Terms and Conditions at any time. Updated terms will be posted on our website.

Last Updated: [Date]